ng88 Terms & Conditions

1 General Provisions

ng88 is an online betting and casino platform that provides cricket betting, slot games, and live casino services for users in Bangladesh. These terms serve as a binding agreement between ng88 and its users.

These terms and conditions ("Terms") apply to the use of the ng88 website (ng88.fit) and all associated services. Accessing the platform, registering, or using any service means you have read, understood, and agreed to these Terms.

ng88 reserves the right to modify these Terms, in part or in full, at any time. Continued use of the platform after any changes will be considered acceptance of the updated Terms.

2 Account Registration & Management

To open an account on ng88, you must provide accurate and complete information. Providing false or misleading information may result in account closure.

• Each individual may operate only one account. Creating multiple accounts is strictly prohibited.
• You must keep your account username and password completely confidential.
• Sharing or transferring your account to a third party is prohibited.
• If you suspect unauthorized access to your account, you must notify ng88 immediately.
• It is the user's responsibility to update their account if any information provided at registration changes.

ng88 may request additional documents for identity verification at any time. Withdrawals may be restricted until identity verification is complete.

3 Age & Eligibility Requirements

To use ng88, you must confirm that:

1. You are at least 21 years of age.
2. Online betting or casino services are lawful in the country or region where you reside.
3. You are using this service voluntarily and of your own decision.
4. You are not suffering from a gambling addiction or undergoing a recovery process.

ng88 reserves the right to verify age and may request documentation in cases of doubt.

4 Deposit & Withdrawal Policy

The following payment methods can be used for transactions on ng88: bKash, Nagad, Rocket, and bank transfer.

The following conditions apply to withdrawals:

• Withdrawal requests will only be processed to the registered payment method.
• Withdrawals may be delayed if identity verification has not been completed.
• Wagering requirements must be met before withdrawing bonus funds (see Section 5).
• ng88 reserves the right to temporarily suspend withdrawals in cases of suspicious transactions.
• The deposit method and the withdrawal method must be the same, unless otherwise specified.

5 Bonuses & Promotional Offers

ng88 offers various bonuses and promotional offers for its users. All bonuses have their own terms and conditions, which apply in addition to the general Terms.

General rules regarding bonuses:

• A bonus can be claimed only once and is non-transferable.
• Bonus funds cannot be withdrawn until wagering requirements have been met.
• ng88 reserves the right to modify or withdraw any bonus offer at any time.
• If bonus abuse is found, the account and bonus may be cancelled.
• Claiming bonuses through multiple accounts is prohibited.

6 Betting Rules

The following general rules apply to betting or playing games on ng88:

• A bet or game wager that has been confirmed cannot be cancelled.
• If an incorrect result is displayed due to a technical error, ng88 reserves the right to provide the correct result.
• If a connection is lost, the result of an ongoing game will be saved on the server.
• If an abnormal situation arises due to a software error or technical issue, ng88 may cancel that round.
• The rules of the game provider will also apply and will complement the general rules.

For sports betting, results will be determined based on announcements from the recognized sports authority.

7 Prohibited Activities

The following activities are strictly prohibited on the ng88 platform:

• Any kind of fraudulent activity, hacking, or system manipulation.
• Operating games through bots or automated software.
• Creating multiple accounts to take advantage of bonuses.
• Placing bets through another person's account or using someone else's account.
• Using the platform for money laundering or illegal financial activities.
• Fraudulent conduct toward other users.
• Using or reproducing ng88's intellectual property without permission.

8 Account Suspension & Closure

ng88 may temporarily suspend or permanently close an account under the following circumstances:

• Violation of any provision of these Terms.
• If evidence of fraudulent or suspicious activity is found.
• Failure to provide identity verification documents.
• At the user's own request or for responsible gaming reasons.
• Extended period of inactivity.

If a user wishes to close their account, they may contact [email protected]. The opportunity to withdraw any verifiable balance will be provided before the account is closed, subject to conditions being met.

9 Privacy & Data Protection

ng88 treats the privacy of users' personal information with great care. The platform uses SSL encryption and modern security technology to keep data protected.

For a detailed description of how your information is collected, used, and stored, please read our Privacy Policy page.

• Personal information is not sold to third parties.
• Information may be shared with authorities in cases of legal obligation.
• ng88 follows Anti-Money Laundering (AML) and Know Your Customer (KYC) policies.
• The cookie policy applies as part of the privacy policy.

10 Limitation of Liability

ng88 bears no liability for the following:

• Any loss caused by internet connection disruption.
• Delays or issues with third-party payment methods.
• Changes or restrictions to the service due to legal obligations.
• Loss resulting from the user's own error or negligence.
• Temporary service interruptions due to unforeseen technical issues.

ng88 strives to maintain its services at the highest standard, but no technology platform can claim to be entirely free of errors. If an issue arises, efforts will be made to resolve it as quickly as possible.

11 Policy on Changes to Terms

ng88 reserves the right to amend, change, or update any part of these Terms at any time. Users will be informed of changes through a notice on the website.

If a user continues to use the platform after any changes, it will be assumed that they have agreed to the new Terms. If a user does not agree to any change, they may close their account.

The "Last Updated" date at the top of this page will always indicate the most current version. We recommend that users check this page regularly.

12 Contact & Complaint Resolution

If you have any questions or complaints about these Terms, please contact the ng88 support team:

• Email: [email protected]
• Live Chat: Available 24/7

After a complaint is submitted, the ng88 team will try to respond as quickly as possible. Complex matters may take time to resolve, but every complaint is treated seriously.

For matters related to responsible gaming or self-exclusion, please visit our Responsible Gaming page.